Terms of service

Last updated: August 9, 2026

Welcome to Kairoe. These Terms of Service (“Terms”) govern your access to and use of thekairoe.com and related Services operated by Blue Genesis LLC (“Kairoe,” “we,” “us,” or “our”). By browsing or purchasing from our store, you agree to these Terms.

1. About Kairoe

Kairoe is an online apparel brand offering women’s clothing inspired by Mediterranean ease and timeless design. Our Services are powered by Shopify.

2. Eligibility

You must be at least the age of majority in your place of residence to use the Services and place an order. By using the Services, you represent that you can form a binding contract.

3. Products & Pricing

We strive to display products accurately, including colors, sizing, and details. Actual appearance may vary slightly due to lighting, device displays, or manufacturing differences. Prices are listed in USD and may change without notice. Taxes and shipping are calculated at checkout where applicable.

4. Orders & Acceptance

Placing an order constitutes an offer to purchase. We may refuse or cancel an order for reasons including suspected fraud, pricing errors, stock limitations, or shipping restrictions. If we cancel a paid order, we will issue a refund to your original payment method.

5. Payment

Payment is due at checkout. We accept Shopify-supported payment methods, which may include major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other options shown at checkout. See our Payment Policy and Billing Terms & Conditions for more detail.

6. Shipping

Orders ship within the United States according to our Shipping Policy. Delivery estimates are not guaranteed.

7. Returns & Refunds

Returns and refunds are handled under our Refund Policy, including our 30-day return window from delivery.

8. Intellectual Property

All content on the Services — including logos, text, imagery, product descriptions, and design — is owned by Blue Genesis LLC or its licensors. See our IP & DMCA Policy for copyright notice procedures.

9. User Conduct

You agree not to misuse the Services, attempt unauthorized access, interfere with site operations, or use the store for unlawful purposes.

10. Disclaimer of Warranties

Except as required by law, the Services and products are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Blue Genesis LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

12. Indemnification

You agree to indemnify and hold harmless Blue Genesis LLC and its officers, employees, and agents from claims arising out of your misuse of the Services or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Courts located in Georgia shall have exclusive jurisdiction, except where consumer protection laws require otherwise.

14. Changes

We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the Services after changes are posted constitutes acceptance.

15. Contact

Blue Genesis LLC (operating as Kairoe)
8735 Dunwoody Place, Ste N
Atlanta, GA 30350, USA
Email: kairoe.info1@gmail.com
Phone: 404-590-7361
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM (ET)

We respond within 24 business hours on working days.