Payment Policy

Last updated: August 9, 2026

This Payment Policy describes how Kairoe, operated by Blue Genesis LLC, accepts and processes payments for online orders.

1. Accepted Payment Methods

We accept Shopify’s default payment options available at checkout, which may include:

• Major credit and debit cards (such as Visa, Mastercard, American Express, Discover)
• Shop Pay
• Apple Pay
• Google Pay
• Other methods displayed at checkout based on your device and location

2. When Payment Is Collected

Payment is due and processed at checkout. Your order will move into processing once payment is successfully confirmed.

3. Security

Payments are processed through Shopify’s secure checkout and its payment partners. Kairoe does not store full payment card numbers on our servers.

4. Failed Payments

If a payment fails or is declined, your order will not be completed. Please verify your payment details or try another method.

5. Currency

All transactions are processed in USD.

6. Fraud Prevention

We and our payment providers may review orders for fraud or misuse. We may cancel or hold an order if we cannot verify payment or shipping details.

7. Refunds

Refunds, when approved, are issued to the original payment method. Timing depends on your bank or payment provider. See our Refund Policy for eligibility.

8. Contact