Billing Terms & Conditions

Last updated: August 9, 2026

These Billing Terms & Conditions explain how charges, invoices, and payment records work when you shop with Kairoe, operated by Blue Genesis LLC.

1. When You Are Charged

Payment is authorized and charged at checkout when you place your order. Your receipt and order confirmation will be sent to the email address you provide.

2. Currency

All prices and charges are in United States Dollars (USD), unless otherwise stated at checkout.

3. What Your Charge Includes

Your total may include product subtotal, applicable taxes, and shipping (currently a flat $6.99 for standard U.S. shipping, unless a promotion applies).

4. Billing Information Accuracy

You are responsible for providing accurate billing name, address, and payment details. Failed or declined payments may prevent order processing.

5. Order Modifications After Payment

Once payment is captured, order changes may be limited. Contact us promptly at kairoe.info1@gmail.com if you need to update an address or cancel before shipment.

6. Refunds & Chargebacks

Approved refunds are returned to the original payment method according to our Refund Policy. If you have a billing concern, please contact us before initiating a chargeback so we can help resolve it quickly.

7. Promotional Pricing

Promotional discounts, codes, or sale prices apply only as stated and may not be combined unless we say otherwise. We reserve the right to cancel orders placed with invalid or unauthorized codes.

8. Contact